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Case 1797
Name
- Mr Tony Marsland
Location - Crowthorne Berkshire
Occupation - Technical Writer
Family - Wife & 2 Children
Total Unsecured Debt - £34,707.54
Previous Monthly Repayments - £1387.28
Creditors - bank loan, bank overdraft, personal loans, credit cards.
Background
problems - redundancy - twice.
New
Legal Arrangement - All Creditors agreed to one lower monthly repayment
of £350.00 payable for 60 months. All ongoing interest charges
cancelled. Plus £13,707.54 legally written off.
The
new lower repayment was agreed by the creditors based on affordability.
Taking into account account all the ongoing living costs, including
mortgage, housekeeping, utilities, children's expenses, car costs,
personal expenses etc.
Steve King
King & Company
Lavington House
63 Fore Street
Cullompton
Devon
EX15 1JY
Dear Steve
Here is my story.
It was a wet
Saturday afternoon. I had taken my two children Claire (aged 6)
and Hannah (aged 8) to the local supermarket to buy the weekly shopping.
We trekked up and down the aisles loading the trolley until it nearly
overflowed.
We queued
at the checkout. Then I started to unload the trolley, the girls
busily did the packing. I gave my Visa card to the checkout girl
and she swiped it through the machine. We waited and waited. To
my horror the girl said "I am sorry sir, but this card has been
refused". I quickly gave her my Master card. Again we waited...
And then the immortal words "I am sorry sir, but this card has been
refused as well".
I stared blankly,
completely stunned. Suddenly little Claire, took her purse out of
her coat, emptied her pocket money onto the counter and said "Daddy
would this help?"
I drove home
in a somewhat distressed state. The girls were as good as gold hopefully
believing my excuse that I had 'forgotten' my money. I decided to
sort everything out - once and for all.
I have a small
study in the spare room. I opened the drawers of my desk, and took
out all the credit card statements, bank statements, loan agreements,
reminder letters, red letters, the unopened letters (including the
ones telling me the credit cards had been stopped). I added everything
up. It totalled £34,707.54.
For whatever
reason I wasn't entirely shocked. The figure just sort of sank in.
I worked out all the monthly repayments - £1387.28.
I talked to
my wife, Jayne. We both knew things were bad, but somehow had hoped
everything might get better. In fact Jayne had been far more worried
than me (I just hadn't realised the full horror of it all). Now
I understood why she was doing extra hours at work as well as cutting
back on the housekeeping. However, despite all the economies we
could make, there was no way on earth we could afford these repayments.
We talked
about how the debts had built up. Twice in the last 7 years I had
been made redundant. Each time it took months to get another job.
My new job is more secure but the salary is a lot less. During all
this Jayne had been off work for sometime after a knee operation.
We had not
recklessly borrowed money (but with interest charges it certainly
adds up) I suppose we had just tried to keep everything going. The
mortgage, household costs etc. We did have a couple of short holidays
(but we always booked last minute bargains). We gave the girls birthday
parties. The car needed various overhauls. And there were several
expensive house repairs.
The only real
extravagance we could remember, was a new 'designer ' dress for
Jayne, a suit for me and a special candlelit dinner to celebrate
my 'new' job. However, wherever the money went it was now gone.
We were deeply in debt. We couldn't possibly borrow anymore. We
were in a dreadful financial mess.
Jayne showed
me an Ad she had cut out from one of the papers for King & Company.
You know the one 'legally reduce your debts with your creditors
permission'. She mentioned that a few weeks previously she had seen
what she thought was a similar Ad and actually phoned up.
It turned
out that particular company were offering a different service. Some
kind of personal 'deal' where they would try and re-negotiate with
creditors. We would have to pay them back over 15 - 18 years with
interest. It wasn't a legal agreement and creditors could "change
their minds". Jayne felt it all seemed a bit vague and uncertain.
Anyway, we
definitely needed some help. So I phoned King & Co. and spoke to
Steve King. I told him the whole financial situation. Steve was
very reassuring and fully explained the solution and how it would
work for us. I was amazed. Apparently, all the unsecured creditors
would be grouped together into a new private legal Arrangement.
All the reasons behind the debts are explained. The creditors see
the total amount owed. They realise just how impossible it is for
us to make the repayments . Rather than increase their costs by
taking all the credit control, debt collector and legal actions
against us - because despite all this we still could not pay them.
So as an alternative and to save costs they are willing to accept
a lower payment which is possible for us to make.
In essence,
we would pay one affordable payment each month, covering all the
creditors. The interest charges are stopped (as there is no point
in increasing our debts). They would not ask us for the debts to
be paid back in full. We would pay for 60 months, the creditors
then cancel the balance of the debt. This will save them administration
costs which could have gone on for decades. And they can claim company
tax benefits on the debts they have written off.
Steve did
mention the legislation works best if we did not have any savings,
investments, or significant equity in our house. We had no problems
there. It was also important to show creditors we would pay a monthly
figure which we could genuinely afford. Again we were more than
willing to do that.
It all sounded
almost too good to be true. But what choice did we have but to find
out?
Steve sent
us all the back-up information (it was by reading the letters in
the information pack that convinced us to go ahead. This is why
I have written this rather long letter to help you decide).
A consultation
was arranged for Jayne and I to meet one of King & Co's specialist
accountants who would legally put our Arrangement in place. Steve
and his support staff helped us organise all the information. Full
creditor details, Income and Expenditure, letters to send to creditors
(explaining what was happening). Throughout the whole process we
received all the help, assistance and total support we needed.
The Accountants
were brilliant. Very professional and understanding. Obviously very
experienced. They knew exactly how to present our proposal to our
creditors in the best way possible. During the preparation we were
able to refer all our creditors directly to the accountants. This
lifted the pressure and stress immediately which was a great relief
to us both. We were surprised that the creditors were willing to
pay the major portion of the legal costs (of course the Arrangement
is also for their benefit as well as ours). Our share of the costs
were paid in affordable stages as the legal work was being done.
The Accountants
handled everything for us. The proposal, all the legal and court
work (the court work is done privately, we didn't have to go to
court, the accountants organised it all for us). A date was set
for the creditors meeting when the decisions would be made.
The meeting
was held at the Accountants offices. Both Jayne and I were a bit
nervous. However, the senior manager in charge of our case was very
calm and confident. The creditors themselves never attend the meetings.
They 'vote' by post or send another firm of accountants to vote
on their behalf. We needed 75% of the votes in our favour.
At our meeting
one voting accountant was there representing several of our creditors.
He was formal but pleasant. He understood our financial problems
and the reasons why we were making an Arrangement and that the creditors
accepted. It was very evident from the conversation that he had
a high regard for our Accountants. The vast majority of our other
creditors also voted in favour. Our new legal Arrangement was now
accepted!
The result
is our total debt payment has been legally reduced from £1387.28
to £350.00 per month. There are no more interest charges. No legal
actions. And everything finishes in 5 years.
It's like
a huge weight has been lifted off our shoulders. We can actually
start to live again without all the fear and worry. Jayne can sleep
at night. I feel so much happier knowing all the mortgage, household
and family costs can be paid without massive debt repayments on
top. We can look after the girls and plan their future.
Looking back,
we probably had no choice but to borrow more and more money. But
now it will not be a constant financial struggle going on every
month for the rest of our lives.
I know that
King & Co. and all their Accountants do hundreds of these Arrangements
every year. And I am sure they realise the incredible difference
it makes to peoples lives.
But my guess
is there are many families who would also greatly benefit, but for
whatever reason do not take the necessary action.
To be honest
at the very beginning we did have doubts if it could work for us.
We both felt that somehow you are supposed to 'suffer' if you are
in debt. You have to pay the price (even if you can't pay the debts!).
Years of misery, non stop phone calls, threats demands and court
summonses from creditors. Even bankruptcy with all the publicity
(if that had happened we would both have lost our jobs).
Very fortunately
as everyone pointed out to us there is absolutely no advantage to
anyone if we did let the whole thing crash.
Again this
is why I have written this letter. To tell you about our experience.
To show you that you are not alone with debts. And to let you know
there is a perfectly legal way to reduce them. Your creditors can
appreciate the problem and see that no matter what they could do,
you can't pay if the income is just not there. But you will pay
an affordable amount. Best of all it doesn't go on forever!
At least find
out if all this can be applied to your situation.
If it does,
then like us, you can be assured that you have found the very best,
experienced, caring and successful people who can put it all together
for you.
Yours sincerely
Tony Marsland
(+ Family)
Crowthorne
Berkshire
Case 2077
Name
- Jan & Derek Buckingham
Location - Andover Hants
Business - Commercial Printers
Family - 3 Children
Total Unsecured Debt - £46,500
Previous monthly payments - £2325.00 (plus many trade creditors
demanding immediate full payment)
Creditors - Inland Revenue, VAT, Bank Loan, Bank Overdraft,Trade
Suppliers, Private Loans, Credit Cards.
Background Problems - Business bad debts - customers gone into liquidation.
New Legal Arrangement - All creditors agreed to one lower monthly
payment of £400.00 payable for 60 months. All ongoing interest
charges penalties cancelled. All legal actions stopped. Plus £22,500
legally written off.
The
new lower repayment was fully agreed by the creditors based on affordability.
Taking into account all the ongoing living and business costs. Including
all business expenses and mortgage, housekeeping, utilities, children's
expenses, car costs, personal expenses etc.
Mr Steve King
Group Executive
Director
King and Company
Lavington House
63 Fore Street
Cullompton
Devon
EX15 1JY
Dear Mr King
I am writing
to tell you just how delighted we are now our individual voluntary
arrangement is in place.
Our problems began
over 4 years ago, my husband took early retirement ( he had been
the Sales Manager for a national printing company). With the retirement
money, all our savings and a bank loan we opened a small printing
business.
There were two
bigger printers nearby. However, with my husbands experience and
by offering a better customer service and lower prices we were determined
to make a go of it.
Believe me we
both worked long hard hours, and with all the effort built up a
good customer base. We could pay all the overheads, staff costs
and were making a small, but growing profit.
All was going
well until disaster struck in 1997. Within weeks of each other our
two major customers went bust - owing us over £17,700. We were told
there was no chance of getting any of the money back.
It left us completely
high and dry. We tried to explain the situation to the bank, asking
them to give us a new loan. They were unable to help. And insisted
we must stay within our overdraft limit - or else.
To make matters
worse, one of our printing machines broke down. There was no way
we could replace it, (or pay for the repair costs).
Somehow, we carried
on. We had to let our 2 employees go. Work was still coming in but
nothing like enough to make up the £17,700 deficit.
As the months
went on, we were still working all hours, but trade bills were falling
behind and several suppliers would only give us materials on a cash
only basis.
I do the bookkeeping
and accounts for the business and I could see exactly how bad things
were. Because of all the business debts there was no income for
household costs.
We have 3 children
and in order to pay the housekeeping - food, clothing and all the
other family expenses - I had to use our credit cards. 18 months
previously we had taken out 2 loans to pay off the cards (to save
on interest charges). But now all the cards were practically back
to their limits and the loan payments were badly in arrears.
I was terribly
worried and felt quite ill about the whole financial situation.
I hadn't discussed it with my husband. He tends to 'put his head
in the sand' when it come to debt. Anyway he was working as hard
as he possibly could trying to bring the money in.
It was in desperation
that I phoned you. I remember how sympathetic you were. You explained
all about the legal arrangement where the debts could be reduced
and the unaffordable amounts written off. You sent us all the information
and arranged for us to meet one of your recommended accountants.
I realised this
was our only chance. I really could not take any more pressure from
all the creditors. The bank, VAT, Inland Revenue, credit cards,
loan companies and all the trade debts. I was trying to pay them
as much as I could. But everyday I was getting inundated with phone
calls. No sooner had I finished speaking with one credit controller
or debt collector when the next one called demanding payments which
I just couldn't make. Each day, when the post arrived there were
4 or 5 demands. Several creditors were threatening to take us to
court. One trade creditor wrote stating he would petition us for
bankruptcy, unless we paid in full. If bankruptcy did take place
we would have lost everything we had worked so hard for over the
years.
Before we met
the Accountants you helped me prepare all the information. I couldn't
have managed this on my own. Every time I spoke to you I was in
a complete state. Each time you were very understanding and step
by step everything was put together.
The Accountants
you chose for us were unbelievably good. They had successfully handled
many similar cases to ours. They too were very understanding and
professional - and explained exactly how our arrangement would work
for us. I was very relieved that our share of the legal fees could
be paid in instalments.
Everything was
organised for us. The best part was being able to refer all the
creditors directly to the Accountants. They took away the stress
from me, and stopped all the impending court actions.
The result is
that thanks to the expertise of the Accountants our Arrangement
was accepted by our creditors. Our debts of over £46,500 have been
greatly reduced. We now pay one monthly payment of £400 for 60 months.
The interest and penalty charges have been stopped and the balance
of outstanding debt is cancelled.
I can hardly
believe the difference all this makes. The same creditors who made
my life a complete misery and had refused all my efforts of lower
payments - all accepted to reduce the payments to make them affordable
and to legally write off a high portion of the debts (even the trade
supplier who had threatened bankruptcy).
I now know that
if you have high amounts of debt, it is virtually impossible to
deal with it yourself. You must get expert help. Specialist recommended
Accountants who know what they are doing and who the creditors approve
of. They can legally arrange everything for you. You cannot live
with ever increasing debts - it just gets worse and worse.
I am pleased
to say with all the pressure gone and with a much lower debt repayment
our business is doing well. We have been able to fix the broken
machine and more work is coming in. My husband still works long
hours but now it is worth all the effort.
Our family life
is much happier, the children no longer have to worry about Mum
and Dad. Our eldest daughter starts University next year (she nearly
decided not to go) but now we can manage the costs.
Again I am so
glad I did call you all these weeks ago. Both you and the Accountants
did ensure our I.V.A. was successful. My advice to anyone who has
serious debts is - don't let it ruin your life. Your debts can be
made legally affordable - just let the experts help you.
Yours sincerely
Jan Buckingham
Andover
Hampshire
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